NovatusBeta

FAQ

Frequently asked questions.

Buying & downloading

Do I need an account to browse?

No. You can browse and view all game listings without an account. An account is required to purchase or add free games to your library.

What payment methods are accepted?

All major credit and debit cards via Stripe. Payment processing is handled entirely by Stripe — Novatus never stores card details.

Are purchases DRM-free?

Yes. Files you purchase are yours to keep. There is no DRM and no launcher required. Download them and back them up as you like.

How do I access my purchases?

Go to Library after signing in. Each game shows a download button per platform. Downloads are presigned links valid for one hour.

Can I get a refund?

Refunds are handled case-by-case. Contact us at support@novat.us within 14 days of purchase if the game does not work as described. Pre-purchased Early Access games are not automatically refunded — see the checkout page for details.

What is Early Access?

Some games are sold before their full release. You can pre-purchase them at launch price and download the final build as soon as the developer marks it released. You'll receive an email notification when that happens.

Publishing a game

Who can publish on Novatus?

Anyone. Create an account, click Become a developer, and you can start uploading. AI-assisted games are explicitly welcome — see the Content Policy for what is and isn't allowed.

What does Novatus take?

Novatus keeps 15% of each sale. You receive 85%, paid out to your connected Stripe account on request (or automatically if you enable automatic payouts in Developer Settings).

When can I request a payout?

Earnings become available 14 days after the sale to allow for chargebacks. You can request a payout any time your available balance meets the minimum threshold set in your developer profile.

What file formats are accepted for builds?

ZIP archives for Windows, macOS, and Linux desktop builds (up to 4 GB each). WebGL builds must be a ZIP containing index.html at the root (up to 500 MB). Godot and Unity HTML5 exports work out of the box.

How long does review take?

Most submissions are reviewed within 1–3 business days. You'll receive an email with the outcome and any notes.

Account

Can I sign in with Google, GitHub, or Discord?

Yes. On the sign-in page, choose your preferred provider. If you already have an account with the same email address, the OAuth login will link to it automatically.

How do I delete my account?

Email support@novat.us and we will delete your account and associated data within 30 days.